Contact Support
Customer Support Information
Drinkwell's expert support team stands ready to assist with all your fountain needs
Drinkwell Pet Fountains:
1-866-738-4379
Monday - Friday 8:00am - 7:00pm ET
Email Support
About the Drinkwell Brand
Radio Systems Corporation owns Drinkwell alongside the PetSafe brand family. Drinkwell focuses on pet drinking fountains and related accessories.
Drinkwell's specialized fountain support team brings deep product knowledge to help ensure your pets stay healthy and well-hydrated.
Help from Drinkwell Support
Product Questions
Find detailed information about fountain specifications, sizing, and optimal usage:
- Fountain capacity and size recommendations
- Filter replacement and maintenance
- Pump operation and troubleshooting
- Compatibility with different pets
Care Instructions
Discover best practices for keeping your fountain in peak condition:
- Daily and weekly cleaning routines
- Pump maintenance and cleaning
- Filter replacement schedule
- Water quality recommendations
Warranty Support
Get help with warranty claims and product issues:
- Warranty coverage information
- Product defect reporting
- Replacement part requests
- Return and exchange assistance
Pet Health & Hydration
Learn about proper pet hydration:
- Daily water intake recommendations
- Signs of dehydration in pets
- Encouraging pets to drink more water
- Benefits of filtered water for pets